Training & Development
TL;DR
This is not tick-box training.
This is for businesses that actually want people to perform better, sell more, lead well, and work together without unnecessary drama.
Our Training & Development offering focuses on:
- Sales training (beginner to advanced, using NLP and psychology of sales)
- Communication and team performance
- Leadership development
- Recruitment and interviewing skills
- Business coaching and mentoring
- First aid, mental health, H&S, and specialist technical training
It is designed for organisations that:
- Want practical skills, not fluffy theory
- Need measurable improvement, not motivational wallpaper
- Are growing and need their people to grow with them
- Want training that sticks, not training that’s forgotten by Friday
If you want people to leave the room sharper, braver, and more capable, this is for you.
If you just need a certificate for the wall, it probably isn’t.
For the deets peeps:
Most training fails for one simple reason: it is disconnected from reality.
Too generic.
Too theoretical.
Too focused on slides instead of behaviour.
Real development changes how people think, act, communicate, and make decisions.
It shows up in conversations, numbers, culture, and results.
Our approach is simple:
Practical content.
Engaging delivery.
Immediate application.
Training that people talk about afterwards for the right reasons.
This is probably you if…
Your team knows what to do, but not how to do it well
The intention is there.
The skill level is not.
Sales feels inconsistent
Some people are brilliant.
Some are guessing.
Some are avoiding the phone entirely.
Managers have the title but not the tools
They were great individual contributors.
Now they are expected to lead, coach, and make decisions.
Communication is causing friction
Misunderstandings, mixed messages, and unnecessary tension are slowing things down.
You are growing fast and capability needs to catch up
The business has evolved.
Your people need to as well.
If any of that rings true, this is where we help.
Our core training and development areas
Sales training
From beginner to advanced, built around NLP and the psychology of sales.
This is not about scripts and pressure tactics.
It is about confidence, clarity, influence, and real conversations that convert.
We cover:
- Prospecting and pipeline building
- Fearless follow-up
- Objection handling
- Consultative selling
- Advanced communication and influence
- High-value and complex sales
For teams who want better conversations and better results.
Communication and team performance
Because most problems at work are not technical.
They are human.
We focus on:
- Clear, confident communication
- Managing difficult conversations
- Understanding personality and behavioural styles
- Building trust and accountability
- Reducing friction and improving collaboration
Healthier communication.
Stronger teams.
Fewer unnecessary headaches.
Leadership development
For new managers, experienced leaders, and founders who suddenly have a team.
We work on:
- Leading with clarity and confidence
- Giving feedback that actually helps
- Decision-making under pressure
- Building accountability without micromanaging
- Coaching rather than controlling
Because leadership is a skill, not a personality trait.
Recruitment and interviewing skills
Hiring is too important to leave to guesswork.
We train teams to:
- Define what “good” actually looks like
- Structure effective interviews
- Ask better questions
- Spot red flags early
- Make stronger, more confident hiring decisions
Fewer hiring mistakes.
Stronger teams.
Coaching and mentoring (business growth)
For founders, leaders, and ambitious professionals who want more clarity, confidence, and results.
This includes:
- One-to-one business coaching
- Growth strategy conversations
- Accountability and decision support
- Leadership and performance mentoring
Sometimes what people need is not a course.
It is a conversation that moves them forward.
Specialist courses and compliance training
Some training needs to be technical, certified, or highly specialised.
We partner with carefully selected experts to deliver:
- First aid training
- Mental health awareness
- Health and safety
- Compliance-based programmes
- Industry-specific technical training
If it is important, practical, and needs to be delivered properly, we can usually provide it.
What makes this different
We do not deliver generic, off-the-shelf workshops and hope for the best.
Instead:
- Training is tailored to your context and challenges
- Delivery is practical, engaging, and interactive
- People leave with tools they can use immediately
- We focus on behaviour change, not just information
Less theory.
More impact.
What you get
- Practical, engaging training sessions
- Programmes tailored to your business
- Experienced facilitators and specialist trainers
- Real-world tools and techniques
- Measurable improvements in confidence and capability
And most importantly, you get people who perform better at work.
Who this is not for
- Tick-box training exercises
- “Just send them on a course” thinking
- Businesses unwilling to invest in their people
- Anyone looking for the cheapest possible option
Development is an investment.
Done properly, it pays for itself.
Training that actually changes behaviour
When your people grow, your business grows with them.
If you want training that improves sales, communication, leadership, hiring, and overall performance, this is where we come in.
If you are ready to talk about what your people really need next, let’s talk.
What Our Customers Say - Training & Development
"Just sending out an enormous, deafening shout out to Sarah Bishop
for theamazing work she has done with some of the team.
Her approach to sales training has Daniel Bone and myself seeing
results that are nothing short of magical,
Sarah Bishop's ability to not just educate but also change
mindsets of our individuals is quite remarkable.
I have to admit we are also amazed and actually rather touched by
the continued support that Bish does with her weekly videocall surgeries.
They are not only effective but are clearly conducted because of the
great pride and care that Sarah Bishop takes in her work leaving a
lasting positive impression and impact on the next generation of recruiters/sales.
Thanks again Sarah Bishop for helping Extra Recruitment set up a great Q4 so far!!
Everyone involved here can't thank, praise or recommend you highly enough!!"
Director Matt Cooksey of Extra Recruitment
Contact Us
If you need any help with your hiring, or people problems, get in touch and we can see how we can help you: