Current vacancies

Accounts Assistant - Birmingham

• Invoicing
• Credit control / debt collection
• Administration duties

• Proficient with Microsoft Dynamics
• Experience working within a finance, accounts, bookkeeping role

Consumer Marketing Manager - Birmingham

• Management, planning and execution of event campaigns for defined customer segments across the Exhibition portfolio, ensuring activity is completed to a specific schedule
• Identify opportunities to improve the performance of Exhibition event programmes to showcase activity value, drive engagement, increase ancillary/ticket and optimise the customer journey
• Planning and development of campaigns to drive traffic to venue websites, capture data and improve conversions
• Support across PPC and paid advertising campaigns as necessary, ensuring work is within budget and delivers a ROI
• Monthly analysis and measurement of activities and digital performance, compiling reports on results and optimising areas for growth or improvement
• Ensuring all activation is aligned with wider plans regarding scale, objectives, audience, timings, and budget
• Develop engaging content to showcase the activity that takes place in the venues and the services offered for use across print and digital channels including venue screens, websites and social platforms.
• Provide support and project management for projects
• Work with the team Account Manager to help develop the briefs for internal and external teams.

• Proven marketing experience
• Previous experience in a fast moving, creative environment
• Previous experience working across B2C marketing
• Confidence and experience managing end to end marketing campaigns across all channels
• Proven experience of executing campaign strategy across multiple projects
• Copywriting skills with confidence in writing and developing compelling copy for web updates and campaigns
• Ability to coordinate activities and manage multiple projects with effective time management
• Knowledge and previous experience using Google Analytics

Senior Marketing Executive - Birmingham

• Support in delivery of multi-channel B2B campaigns to promote the convention venues, ensure all content aligns with the brand's voice and goals.
• Own and deliver specific activations within with conventions plan to help ensure they achieve targets for lead generation, prospect engagement, nurturing and sales conversions.
• Identify, create and implement lead magnets, writing engaging copy and creating compelling content for use across web, email, video, social and collateral.
• Support industry event planning and coordination including enhancing pre-event presence, activation, promotional materials, and lead follow up.
• Lead the creation and delivery of SEO and SEM campaigns across venue websites, from product to campaign level, identifying areas of opportunity for ranking improvements to support traffic growth and conversion.
• Design and execute email campaigns, including newsletters and sales outreach. Analyse campaign performance and suggest improvements.
• Analysis and measurement of activities and digital performance, contributing to reports and optimising areas for growth or improvement
• Keep abreast of industry trends and competitor activities to inform digital strategies and maintain a competitive edge.
• Ensure all campaign activation is aligned with wider plans regarding scale, objectives, audience, timings, and budget

• Proven marketing experience in a similar role.
• Previous experience of marketing in a fast moving, creative environment.
• Confidence and experience managing end-to-end campaigns across all channels.
• Proficiency in digital marketing tools and techniques applicable to digital platforms.
• Knowledge of website analytics tools.

Campaign Marketing Manager - Birmingham

• Support in the development and own the delivery of Exhibitions lead generation plan
• Develop and execute comprehensive inbound and outbound lead generation across core exhibitions market, as well as new and diversified markets
• Identify, implement, and deliver digital efforts including website optimization, SEO/SEM, email marketing, social media, and digital advertising campaigns to drive traffic, engagement, and conversions.
• Oversee the creation and implementation of engaging content and value-add lead magnets
• Identify and deliver new ways to attract and generate leads by widening the reach and scope of existing marketing and communications activity
• Create high impact creative copy that builds trust and demonstrates credibility and track record of success with multiple clients across sectors
• Work collaboratively with the Sales teams, managing online data and monitoring tools to identify and
• generate leads
• Analyse and optimise campaign and channel performance to improve conversion rate and effectiveness
• of activities
• Work in collaboration with the New Business and Venue Services sales team to design targeted campaigns that align with sales goals
• Work closely with other teams to develop and deliver activity to launch new initiatives
• Contribute to the scoping, planning and delivery of a comprehensive programme of activity to grow the business

• Significant marketing experience, with responsibility for a varied portfolio of activities, in a busy commercial environment
• Ability to prioritise multiple demands and ensure that delivery is focused on activities that add maximum value
• Up to date knowledge and experience of relevant processes, best practice, and tools, with noted focus on lead generation, nurturing and conversion

Marketing Data Analyst - Birmingham

• Define key performance indicators (KPIs) for various campaigns.
• Continuously track and monitor campaign performance against these KPIs.
• Design and implement A/B tests to evaluate the effectiveness of different campaign strategies.
• Conduct descriptive analysis to understand past performance and identify trends.
• Generate regular reports on campaign performance, audience engagement, and other key metrics.
• Develop and maintain dashboards for real-time performance monitoring and reporting.
• Use predictive models to forecast future trends and behaviours.
• Analyse data to generate actionable insights that can inform strategies and decisions.
• Provide recommendations to the team for optimising campaigns and improving customer engagement.
• Work closely with the team and the wider business to understand their needs and objectives.
• Communicate findings, insights, and recommendations to key stakeholders in a clear and actionable manner.
• Ensure the CRM system is integrated with other sources for seamless data flow and analysis.
• Automate repetitive tasks to improve efficiency and accuracy.
• Provide training and support to other team members on tools and analytics best practices.
• Use analytics tools to analyse and visualise data.
• Support in the onboarding of new data and marketing delivery partners (e.g. ESP, CDP, Mobile Apps)

• Degree or equivalent in Data Science, Statistics, Marketing, Business, or a related field.
• Extensive experience in digital marketing/data analysis
• Proven track record of managing successful digital campaigns.
• Experience with CRM systems and integrating data from multiple sources.
• Strong analytical skills and experience with analytics tools.
• Excellent communication and leadership skills.
• Understanding of privacy regulations (e.g., GDPR, CCPA) and best practices for security.

Partnerships Account Manager - Birmingham

• Managing effective and productive commercial relationships between the client and the group to ensure all contractual elements are delivered
• Identifying appropriate upsell opportunities for all existing business for the group
• Developing and maintaining effective communication channels and working relationships between internal and external stakeholders
• Holding regular meetings with partners to review contract obligations, report progress, and ensuring all actions are followed up in a timely manner
• Proactively thinking with partners, driving new ideas ensuring maximum opportunities for exposure and ensuring they renew.

• Account Management or Sales Administration experience preferably with solid exposure to big brand name partnerships (e.g. Coca Cola or PepsiCo, Guinness, Molson Coors etc)
• Strong written & verbal communication skills
• Organisational and time management skills
• Excellent communication skills face to face, on the phone and in person
• Fully conversant with all aspects of Microsoft Office suite
• Dynamic and forward thinking, with the ability to maximise opportunities and revenue
• Highly motivated by the opportunity to develop additional revenue streams and creative in problem solving
• A driven individual with account management experience and a tenacious attitude.

3rd Line IT Support Technician - Stourbridge

• Technical Troubleshooting: Diagnose and fix IT hardware and software issues via phone, email, and remote support.
• You must have experience in installing and/or transferring servers in both physical and cloud-based environments.
• Sales Quotations: Create technical sales quotes that meet customer needs completely.
• Tier 1 Support: Assist with overflow of tickets and calls, ensuring nothing falls through the cracks.
• Collaboration: Work with our 3rd line technicians to escalate calls when necessary.
• Coordination: Liaise with suppliers and channel partners to resolve problems and queries.
• Hands-On IT Work: Configure, install, monitor, and maintain computer systems and networks.
• Documentation: Create and maintain support documentation to help colleagues and empower users.
• On-Site Support: Visit customer sites to provide support and install new systems.

• A track record in developing productive working relationships with colleagues, industry peers and clients.
• Microsoft Azure, Microsoft Intune/Endpoint Enrolment
• Power Automate and PowerShell scripting
• Windows Server technologies (Active Directory, DHCP, DNS)
• Bare metal recovery and backup procedures
• Microsoft Windows 10 and earlier versions
• Antivirus concepts and remote management tools
• Networking (wireless, VoIP, cabling, routing, VPN, managed networks)

• Excellent customer service skills
• Confident communicator via email, phone, and in person
• Eager to learn new products and technologies
• Logical approach to troubleshooting
• Clear and polite phone manner

• Local to Stourbridge or within reasonable commute
• Able to drive with full licence (company vehicle available for site visits)
• Able to install/transfer servers
• Enthusiastic about working in a small, dynamic business environment